Monday, April 18, 2005

Number 1, 2, 3 or maybe 200 007 789...

What's your number? Hmmm...let's see to mastercard, I'm account no. 5258 9489 **** ****, Columbia House *****309596 , Fido, my cell company *******472286, anyhow, to resume....we are a number. All of us...sad but true. The moment you are born in a way. To the gouvernement, you're a social security number, to the compagnies, you're an account number...

So in a way you're nothing, you're a source of revenu...try to call a compagny and say you don't have your account number close to hand, do they ask for a name? Nope! Most of the time, they start with the phone number. We've been having troubles with the phone compagny because the name listed isn't right. Man, for two years, I've been telling them to correct it! But who cares so long as your account number is right?

I assume it, I'm a number to several compagny, I have credit cards, reward cards, bank accounts, memberships etc... Wow, that's a lot. I'm not really keeping track of my accounts no., I only know a few by heart...Never really striked me that I could remember 12-16 digits long numbers.

Maybe that is why I value a great customer service, when they call you by your name and make you forget for a second that you're just a number. Hmmm...also why I value my friends so much and I don't have many? They could never be a number to me. Lol, I could count them on the fingers of the hand and I still have some fingers left. I also like to know that to them I'm not a number. I'm a person. I'm definitly not a source of revenu, lol. Good to know.

It's quite sad to know some old people spend their day calling phone custumer services to have the feeling someone cares. Very sad, they're just a number and eventually the representative will manage to get rid of anyone wo doesn't have an issue to be resolved. Why? Too expensive to chat with an old lady with no life. Time is money...yeah, and people are numbers...

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